T&Cs
1. About Us
The Wedding Botanist is a trading name of Wild and Tamed Gardens Ltd, offering living plant hire and botanical styling services for weddings and events across Dorset, Hampshire, Somerset and surrounding areas.
Business name: Wild and Tamed Gardens Ltd trading as The Wedding Botanist
Company number: 16398122
Registered office: C/O Munro Bowman Limited, 1326 Christchurch Road, Bournemouth, Dorset, BH7 6ED
Email: hello@theweddingbotanist.co.uk
These terms apply to every booking made with us, whether arranged by email, telephone or through our website.
2. Bookings and Availability
All bookings are subject to availability. A booking is only confirmed once you have ticked to confirm your agreement to these terms on our booking form, and your deposit payment has cleared.
We reserve the right to decline a booking where we believe a venue or date is unsuitable for the collection selected.
3. Deposit and Payment Schedule
A deposit of £250 is required to secure your date, this deposit is non-refundable, reflecting the fact that once your date is secured, we are unable to offer it to another couple.
The remaining balance is payable in two stages:
- An interim payment equal to fifty percent of the remaining booking value, after deduction of the deposit, is due three months before your wedding date.
- The final balance is due thirty days before your wedding date.
Payments must be made by the methods stated on your invoice. Where a payment is not received by the due date, we will give you reasonable notice to make payment. If payment remains outstanding after that notice period, we reserve the right to treat the booking as cancelled by you, in line with Section 5.
4. Your Right to Cancel (Cooling Off Period)
If you booked with us online or by email without meeting us in person, you have a legal right to cancel your booking within fourteen days of confirming it.
If your wedding date falls within this fourteen day period, or you would like us to begin planning or sourcing plants before it ends, we may ask you to confirm in writing that you would like us to start work early.
Outside of this initial fourteen day window, cancellations are handled under Section 5 below.
5. Cancellation and Postponement
Weddings sometimes change or fall through, and we try to handle this as fairly as possible.
If you cancel within thirty days of your wedding, we may require payment of the remaining balance or retain sums already paid. This is because, due to the short notice, we are unlikely to be able to rebook the date, and we will already have incurred preparation, sourcing and staffing costs specific to your wedding.
Where possible, we would rather move your booking to a new date than treat a change of plan as a cancellation. Postponements are subject to availability and must be agreed with us in writing. Where a new date is confirmed, payments already made will be carried across to the new booking.
6. Cancellation or Changes by Us
If circumstances beyond our reasonable control affect our ability to provide the services as agreed, including but not limited to serious illness, accident, vehicle failure, extreme weather, flooding, road closures, government restrictions, or damage to or closure of your venue, we will use reasonable endeavours to agree suitable alternative arrangements with you. Where this is not reasonably possible, we may cancel the booking and refund any payments received for services we are unable to provide. Our liability in these circumstances is limited to the sums you have paid us.
7. Access, Delivery, Styling and Collection
Delivery, full styling and collection of all items are carried out by us and included in your package price. Exact access times will be agreed with you and your venue in advance of your wedding date.
You are responsible for ensuring we have safe and reasonable access to the venue at the agreed times.
Any changes to agreed access times, or restrictions at your venue that were not disclosed at the time of booking, must be communicated to us as early as possible, as these may affect our ability to deliver the agreed service and could incur an additional charge.
8. Changes to Guest and Table Numbers
Please confirm your final table numbers no later than four weeks before your wedding date. Where numbers increase or decrease significantly after this point, we will do our best to accommodate the change, though this may increase or decrease the final price depending on the revised requirements, and cannot always be guaranteed so close to your date.
9. Care of Hired Items, Loss and Damage
The hire period begins when the items are delivered to your venue and ends when they are collected by us.
All plants, pots, planters and styling props supplied remain the property of Wild and Tamed Gardens Ltd at all times and must be returned to us in the condition they were supplied, allowing for reasonable wear. A fully refundable deposit is due with the final payment to cover costs of damage or theft.
You are responsible for any loss or damage to hired items during the hire period, including damage caused by guests. Where repair or replacement is required, this will be assessed and invoiced to you after your wedding date. Replacement costs will reflect the reasonable cost of repair or replacement, taking into account the age and condition of the item, fair wear and tear excepted.
Hired plants should not be repotted, pruned, watered excessively, treated with chemicals, or otherwise altered during the hire period without our prior agreement. Our plants are intended as decorative displays and should not be consumed or handled unnecessarily.
Once styling has been completed, we are not responsible for changes to the placement or condition of hired items caused by the venue, guests or other suppliers.
10. Plant Substitution
As our displays include living plants, we reserve the right to substitute a plant or container with another of equal or greater quality where necessary due to seasonal availability, plant health or unforeseen circumstances. Any substitution will preserve the overall style and value of the booking as closely as reasonably possible.
11. Weather and Venue Changes
Our plants and trees are generally suitable for both indoor and outdoor placement. Where a ceremony or reception moves indoors due to weather or unforeseen circumstances, we will do our best to adapt placement accordingly, provided we are informed as early as possible.
12. Liability
We take great care in the delivery, styling and collection of our botanical displays. Except where caused by our negligence or breach of contract, we are not responsible for losses resulting from misuse of the hired items or circumstances outside our reasonable control.
Nothing in these terms limits or excludes any liability that cannot legally be limited or excluded under UK law, including liability for death or personal injury caused by our negligence.
13. Photography and Marketing
We may photograph our displays at your wedding for our own portfolio, website and marketing purposes. This may include photographs taken by us or photographs supplied to us by your photographer with permission. We will never publish photographs that identify you by name without your permission. If you would prefer that images from your wedding are not used in this way, please let us know in writing before your wedding date.
14. Intellectual Property
All content on our website, including images, text and logos, remains the property of Wild and Tamed Gardens Ltd and may not be reproduced without our permission.
15. Your Personal Data
We collect and use personal information in order to manage your booking and deliver our services. Full details of what we collect, why, and your rights, are set out in our Privacy Policy, available at [link to Privacy Policy].
16. Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Entire Agreement
These Terms and Conditions, together with your booking confirmation and invoice, form the entire agreement between you and us and supersede any previous discussions or correspondence relating to your booking.
18. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Last updated: 31st July 2026